In order to better service our customers needs, This page contains a Customer Complaint Form.
Please highlight the form, Copy, Then click on the email link below and paste. Complete the form and send.
| Customer Complaint Form (CCF) | |||
| Received by: | Date: | ||
| Customer contact: | Phone Number: | ||
| Customer: | Fax Number: | ||
| Assigned to: | Date: | ||
|
Customer Concern or Issue (check all that apply) | |||
| Service problem__ |
Shipment late or early__ |
Packaging problem__ | Incorrect quantity__ |
|
Product incorrect or not available__ |
Shipment damaged__ | Preservation problem__ | Incorrect price__ |
|
Nonconforming product__ |
Carrier problem__ | Identification problem__ |
Incorrect , late or missing paperwork__ |
|
Other Product performance issue:__ |
Other Shipping performance issue:__ |
Other protection / identification issue:__ |
Other incorrect data :__ |
| Details: | |||
|
BOTTOM SECTION TO BE COMPLETED BY MOLD-TECH PERSONNEL | |||
|
Action Taken: |
Date: | ||
|
Remarks:
|
CPAR Number: (If applicable) | ||
For technical information call 800-447-8765 Fax 440-357-1248
20 Elberta Dr. Painesville Ohio, 44077
